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Thursday, 21 February 2019 10:54

No-Show Phone Interview

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Phone call womanI scheduled a phone interview for 2:30 p.m. mountain standard Time and when I went back to my email to reconfirm whereas it was 10 minutes later than 2:30 already it reads please allow for a call within 30 minutes of the scheduled time. That seems strange to me.. and now we approach the last 5 minutes of that 30-minute window and still no hide no hair no phone call. Do I reach out to them after the 30 minutes is up or do I assume that I should move on and keep looking elsewhere?

As I am responding to this question 16 days after you have posted it, I would expect you have resolved it by now. So, my response is directed at anybody else facing a similar situation.

A 30-minute buffer would have been suggested to allow for technical or scheduling challenges at the employer’s end. Employers can get busy and they often don’t place the same amount of importance to a phone call as you the hopeful job applicant does.

If I hadn’t heard from them within an hour of the end of the expected conclusion of the phone interview, I would contact them by phone to see if they would like to reschedule. This gives them the opportunity to apologize or to remind themselves that they actually had scheduled a phone interview.

This phone call may help to put you in a power position. When they are interviewing you, they are in control.

They may have a legitimate reason for not contacting you. Workplace emergencies can occur, requiring their full attention. Smaller details may slip their mind while they are dealing with the situation.

There may also be non-legitimate reasons. They may have already hired somebody for the job and are nonassertive in letting the other candidates know of the position being filled. It happens.

If I was unable to reach them by phone, I would follow-up with an e-mail asking if they were planning on rescheduling the interview.

You have no control of over whether they respond to your e-mail or not.

If your follow-up initiatives produced no results, I might be wondering if this was a business I wanted to work for or not.

As for looking elsewhere… I would suggest that every job seeker does. Opportunities are out there. The old saying of ‘when one door closes, another opens’ tends to be true. The secret is that you have to be ready to go after the opportunity.

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  • No-Show Phone Interview

    Phone call womanI scheduled a phone interview for 2:30 p.m. mountain standard Time and when I went back to my email to reconfirm whereas it was 10 minutes later than 2:30 already it reads please allow for a call within 30 minutes of the scheduled time. That seems strange to me.. and now we approach the last 5 minutes of that 30-minute window and still no hide no hair no phone call. Do I reach out to them after the 30 minutes is up or do I assume that I should move on and keep looking elsewhere?

    As I am responding to this question 16 days after you have posted it, I would expect you have resolved it by now. So, my response is directed at anybody else facing a similar situation.

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